Answer every call

What our virtual reception service does for your business

Professional woman engaged in remote work using a laptop with a headset in a modern office.
Caucasian man in a vintage office making a phone call at a desk with classic decor.

Leeds construction firm

Overflow call handling and message taking for a busy building contractor.

Professionals engaged in a collaborative business meeting discussing strategies with visual aids.

Manchester law practice

Daily reception cover and call transfer for a small legal team.

Full service scope

Reception and call answering services we cover

Virtual reception cover

A named receptionist answers your calls during the hours you choose, in your company name and with the greeting you have approved, so your business always sounds open.

Telephone answering service

Every call is answered by a trained person rather than a machine, and messages are taken accurately and passed to you by email or text as soon as the call ends.

Appointment booking service

We check your diary and book, reschedule or cancel appointments for your clients, sending you a note of each change so your calendar stays correct.

Evening, weekend and bank holiday calls are answered by our team, so enquiries that arrive outside your working hours are captured rather than lost to voicemail.

Overflow call answering

When your own lines are busy or your team is in a meeting, calls divert to us and we answer them in your name, taking messages without disturbing your staff.

Message taking and call transfer

Urgent calls are transferred straight to you or a colleague, while routine enquiries become clear messages containing the caller's details and the reason for their call.